Shipping policy

Processing Time
We fulfill orders as soon as possible—typically the same day or next business day. Orders placed on weekends or holidays will be processed the following business day. During launches, sales, or busy seasons, processing may take slightly longer—thank you for your patience.

Shipping Rates & Delivery
We offer a $6 flat shipping rate on all orders, with FREE shipping on orders over $60. We ship via USPS or UPS.

Estimated delivery times after processing:

• Standard: 2–5 business days

Please note that delivery times are estimates provided by the carrier and are not guaranteed.

Expedited Shipping
Need your order in a hurry? Expedited shipping can be requested at an additional cost to the customer. Just reach out to us before placing your order and we'll provide a quote and arrange faster delivery where available.

Where We Ship
We currently ship within the United States only. At this time, we do not offer international shipping.

Order Tracking
Once your order ships, you'll receive a confirmation email with tracking. Please allow 24–48 hours for tracking to update.

Melting & Warm Weather Notice
Because our products are made with natural tallow and oils, they can soften or melt in transit during warm months. This does not affect the quality or safety of the product—simply place it in the refrigerator for a short time to re-solidify. We are not responsible for melting that occurs during shipping, but please reach out if you have concerns and we'll do our best to help.

Lost, Stolen, or Delayed Packages
Once a package leaves our hands and is marked as delivered by the carrier, we are not responsible for lost or stolen packages. If your tracking shows an issue, please contact the carrier directly to file a claim. We're happy to help you with the process where we can.

Incorrect Addresses
Please double-check your shipping address at checkout. We are not responsible for orders shipped to an incorrectly entered address. If a package is returned to us due to an address error, the customer is responsible for reshipping costs.

Questions?
If you have any questions about your order or shipping, please contact us at earthycrunchywellness@gmail.com and we'll get back to you within 1–2 business days.